Categories
Microsoft Teams

Connect Twitter to Microsoft Teams

Looking for an easy way to integrate Twitter with Microsoft Teams? In this article, we’ll look at some options now that Microsoft has removed the Twitter connector.

Power Automate (Free tier, 1st party)

If you’re looking for a way to integrate Twitter without paying for a third-party tool and you’ve already got a Power Automate license, then this is your best bet. By using Power Automate, you can do things like:

Zapier

Similar to Power Automate, Zapier allows you to setup workflows to post messages on your behalf into channels in your Teams workspace.

In fact, the most popular Zapier Microsoft Teams/Twitter integration is that which posts messages into a channel containing a mention. You can also readily customise the workflows to suit your needs.

MailClark (Paid, 3rd party)

This app is available from App Source, and allows you to quickly connect multiple Twitter accounts to Teams and monitor them. You can be notified almost immediately when someone responds or tweets your accounts.

You can also use MailClark to quickly triage issues & ping the right people from your team to investigate customer enquiries faster. Pricing starts at $5 per active user, per month.

Twitter connector (now deprecated)

This connector used to allow you to connect Twitter and Teams directly, and was provided by Microsoft.

However, it has since been removed as Microsoft decided to no longer continue supporting and maintaining the connector.

Photo by Joshua Hoehne on Unsplash

Categories
Microsoft Graph

How to export Microsoft Teams chats

Looking to export chats within Microsoft Teams? Exporting chats from Teams is an oft-requested feature, but at the moment there’s no out of the box functionality available for end users.

If you’re an end user

Looking for an easy way to export Teams chats? Check out our new Chat Exporter for Microsoft Teams tool. You can export conversations as CSV, JSON or PNG files.

If you’re using a personal Microsoft account with Teams, you may be able to export your messages following the steps listed here.

For work accounts, one option is to setup a workflow using Microsoft Flow to call the Microsoft Graph API and convert individual chats to HTML or a PDF file.

An alternative is to call the Graph API endpoints yourself to retrieve messages and conversations yourself as part of your own script/program, although that has a higher degree of complexity when compared to using a tool such as Microsoft Flow. These endpoints are also in beta.

You could also open the Microsoft Teams website in your browser (Chrome or Edge) and use a full page screenshot extension to capture a conversation. Note however that you’ll need to manually scroll back through the chat to ensure that the full history is shown.

If you’re an admin

The options are still quite limited, but you can try and use the eDiscovery tools available in Office 365 to retrieve messages from channels.

Categories
Microsoft Teams

Microsoft Teams training resources

So your team is looking to start using Microsoft Teams as a form of internal communication? We’ve compiled a list of the best Microsoft Teams training resources for getting everyone up to speed about how to make the most out of the service.

While this list is far from conclusive, many of the resources below cover end-user and admin training, while some are more targeted to one scenario or the other.

Microsoft training

Free, Microsoft Training

If you’re looking for the best free training, it’s hard to go past Microsoft’s official training resources. Microsoft has created training for admins and end-users.

And if reading guides isn’t your thing, they even run free instructor-led sessions that anyone can sign up for, and run on a frequent basis.

Microsoft Teams essential training

Paid, LinkedIn Learning

One of the most-watched Microsoft Teams courses on LinkedIn Learning, this course will run you through the basics of setting up a Microsoft Teams workspace.

It then dives into incorporating the best of Teams functionality into your team’s workflow. A quiz at the end of each chapter helps recap what you just learnt.

Mastering Microsoft Teams Training

Paid, Udemy

While this training was recorded last year, the majority of the content remains relevant when using Microsoft Teams. Heavily focused on end-user functionality, this course won’t satisfy those looking for admin tips.

The course has some good content, and can be had at a more affordable price than the LinkedIn Learning course.

Adopt & Embrace Microsoft Teams

Paid, Amazon

If a book is more your thing, and you’re after a book that covers integrating Microsoft Teams within your team’s workflow then Adopt & Embrace Microsoft Teams is a solid buy.

The book covers integrating Microsoft Teams from a manager’s perspective, and includes chapters on getting to know Teams, through to some principles and best practices.