Who we are

Our website address is: https://thecloudhub.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. If you purchase a course through this site, we use Stripe to process the purchase. Stripe may require some of your information such as email address, credit card information and your name in order to process the payment, and your name and email address will be used to create an account so you can access your course.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This site uses Plausible for basic analytics tracking (page views, performance etc.). We also host videos on Vimeo, which tracks view counts and stores some anonymous user information in cookies.

Who we share your data with

We only share your data with trusted providers and suppliers of services:

  • Mailchimp – used for sending your course information emails (stores email and name)
  • Stripe – used for processing payments (processes credit card info, email and name)
  • Gumroad – used for processing payments (processes credit card info, email and name)

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. For those purchasing a course, we also store your contact details (email and name) indefinitely in Mailchimp for contacting you about your course.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. As above, we also use: Plausible Analytics – used for tracking site analytics Mailchimp – used for sending your course information emails (stores email and name) Stripe – used for processing payments (processes credit card info, email and name) Google Fonts – used for showing the custom font on the website

Your contact information

You can contact us at [email protected]

Additional information

What data breach procedures we have in place

In the event of a breach, we will endeavour to email you and notify you of the impact. This page will also be updated with more details about the breach.

Update History

8th August, 2019: Added Google Analytics 16th June, 2019: Added Google Fonts 30th March, 2019: Initial version